Islamabad: News Desk Ride-hailing services in the federal capital, particularly Yango, are facing
increasing disruption as users report repeated “No Cars Found” messages and extended waiting
times of up to 20 minutes, even during peak hours. In a recent incident from Islamabad’s Urban
Boulevard area, a user reported multiple failed attempts to book a ride, highlighting a growing
shortage of available drivers in the city.
A driver, Syed Noor Rashid, while speaking to this correspondent, said that rising fuel prices have made it increasingly difficult for drivers to continue
working. “Driving is no longer profitable. Fuel prices have gone up, vehicle maintenance costs have
increased, and the commission charged by companies is too high,” he stated. He further added that
although companies continue to contact drivers and encourage them to return, many are reluctant
due to low earnings. “We work long hours and still cannot cover our expenses.
It is becoming unsustainable,” he said. Industry observers note that the recent increase in petrol prices has
significantly raised daily operating costs for drivers, while fares have not been adjusted
proportionately. As a result, a noticeable number of drivers have either reduced their working hours
or gone offline entirely, leading to reduced service availability. Users are now facing longer wait
times, higher ride cancellations, and inconsistent service quality.
Experts warn that a continued decline in driver activity could impact government tax revenues and digital transaction growth.
Policy recommendations include reducing petrol taxes, reviewing company commission structures,
and linking fare adjustments with fuel prices. The ride-hailing sector in Pakistan is currently under
pressure, and without timely measures, the situation may worsen further.
