Staying updated on your Zong balance and account information is essential for every mobile user in Pakistan. Zong provides simple methods to check your balance, active packages, usage, and other account details for both prepaid and postpaid users. This guide explains everything in easy English with all the important codes in one place.
Key Zong USSD Codes and Their Functions
| Purpose | USSD Code / Method | Notes |
|---|---|---|
| Prepaid Balance Check | *102# | Shows your current balance instantly. Free of charge. |
| Prepaid Data & Package Details | *105# | View active packages, remaining MBs, and validity. |
| Postpaid Bill & Usage | *102# or *103# | Check monthly bill, usage, and remaining credit. |
| SIM Block (Lost/Stolen) | 700 or call Zong Helpline | Blocks SIM to prevent unauthorized use. |
| Zong WhatsApp Self-Service | +92 300 200 2000 | Send “Hi” to get menu for balance, packages, and support. |
| Zong App | Zong App (Play Store / App Store) | Login to see real-time balance, data, call/SMS usage, and recharge history. |
How to Check Balance and Account Details
For Prepaid Users:
Dial *102# to see your remaining balance instantly. To view data and active packages, dial *105#. These USSD codes are simple, fast, and do not require internet. Zong WhatsApp Self-Service is also a free alternative, providing a menu to check balance, active bundles, and usage.
For Postpaid Users:
Dial *102# or *103# to view your monthly bill, remaining incentives, and usage. For more detailed account information, including past invoices and real-time usage, the Zong App is the best option.
Using Zong WhatsApp Service:
Save the Zong official WhatsApp number and send a greeting. The interactive menu allows you to check balance, packages, data usage, and even pay your bills directly through chat.
Using the Zong App:
The Zong App provides a complete overview of your account. It shows balance, active packages, remaining data, call and SMS usage, recharge history, and available promotions. It is ideal for both prepaid and postpaid users who want real-time updates.
Tips for Account Security
Regularly monitor your usage and deactivate any unwanted subscriptions.
Do not share SIM or CNIC details with untrusted sources.
Immediately block your SIM if lost or stolen to avoid misuse.
Use the official Zong App or WhatsApp service to check your account securely.
Zong makes it easy to manage your mobile number with USSD codes, WhatsApp, and the Zong App. By using these tools, you can always stay updated about your balance, usage, and active packages.
