Prioritizing customers: Acquiring new connections for electricity becomes easy
K-Electric and Easy Paisa build Electronic Payment Channel for New Connections
K-Electric through its press statement was pleased to announce that the power utility has further cemented its collaboration with Telenor’s EasyPaisa and payments for new connections for electricity could now also be made with ease at any EasyPaisa shop or via Easy paisa Mobile Accounts/Wallets. This is first time that such an initiative has been launched in the power utility sector for accepting payments for New Connections and this initiative will speed up the process of new connection payments, eventually facilitating the customers.
Easy Paisa which is Pakistan’s first and largest branchless banking service and a joint venture between Tameer Microfinance Bank and Telenor Pakistan, has more than 70,000 shops across the country which would facilitate any transaction for K-Electric’s customer in acquiring a new connection.
On this occasion K-Electric’s Chief Distribution Officer Syed Muhammad Taha said, “This initiative is part of the company’s technology road map that aims to make the entire system cost-effective by streamlining payments, improving operational efficiencies, gaining greater cash visibility and ultimately making our services more customer-centric”.
Muhammad Yahya Khan, Chief Financial Services Officer, Telenor Pakistan said, “Telenor Pakistan is always at the forefront of introducing new products and services and bringing out innovative means of doing business which brings convenience to our customers. We will continue to strive hard to explore avenues that would enable the people of Pakistan to use information and communication technologies to empower their lives”.
Nadeem Hussain, Founder, President and CEO, Tameer Microfinance Bank added, “Easypaisa is delighted to partner with K-Electric as a payment solution provider for their customers, offering them our unique branchless banking facility. Unlike conventional payment services, Easypaisa services are available round the clock and offer customers an alternative payment process which is secure, reliable, and efficient.