Home Business PTCL & Ufone announce closure of Sales & Service Centers in...

PTCL & Ufone announce closure of Sales & Service Centers in the best interest of public health

Islamabad, March 20, 2020: In the best interest of public health, PTCL & Ufone have announced closure of Sales & Service Centers and Joint Shops in South Punjab, Sindh and Balochistan till March 31, 2020, due to the increasing number of Coronavirus cases emerging in Pakistan.

 

In order to serve customers better and ensure business continuity, services will be provided to both PTCL and Ufone customers through alternate business and digital channels.

We encourage PTCL customers to use PTCL digital channels such as PTCL Website, [email protected], Complaint Registration, Self-Care Portal, PTCL Touch App and online digital bill payment options. To facilitate Ufone customers, digital services include Ufone Website, [email protected], My Ufone app, UPaisa, Online Banking Services, Mobile Financial Services, Retailers and ATM Machines are available.

To promote social distancing and seamless communication, we encourage customers to use the digital services offered by both companies for their convenience. Furthermore, PTCL customers can call 1218 for any assistance. For Ufone, the customers can call on 333 from mobile & 0331-1333-100 from landline. Both companies’ helpline numbers are available 24/7, should there be any need of service request or a query.

Being customer centric organizations, the safety, security and well-being of customers, employees and all stakeholders is of utmost importance to both the companies.

Must Read

Mobilink Microfinance Bank joins the coveted global club of ACCA Approved Employers

Mobilink Microfinance Bank Ltd. (MMBL), Pakistan’s largest digital bank, has been recognized as an Approved Employer for its outstanding employee development and training initiatives...

TECNO brings exciting discount offers on Daraz Mobile Week 2021

Lahore – Friday, June 18, 2021: TECNO brings exciting offers for the fans on the Daraz Mobile Week 2021. There will be up to...

vivo Introduces Amazing Offers for Daraz Mobile Week 2021

vivo presents amazing offers to its customers in collaboration with Daraz.pk for Daraz Mobile Week 2021 starting from June 16, 2021. The customers are...

Jazz partners with Sinch to secure A2P messaging for its mobile subscribers

Sinch’s Managed SMS Firewall and A2P Services to deliver spam and fraud protection for 69 million Jazz subscribers     Islamabad – June 16, 2021: Sinch AB...

realme Brings Jaw Dropping Discounts on Daraz Mobile Week 2021

Lahore, Pakistan – Thursday, June 17, 2021: The month of June is getting more excited for realme fans as the company has brought in fantastic...