On June 3, Serene Air canceled its flight ER-724 from Dubai to Lahore without providing any reason, leaving over 300 passengers stranded in Dubai. The airline’s administration has informed the passengers that the next flight will arrive on June 5, but it will not accommodate the passengers who were supposed to travel on the canceled flight.
Passengers who had confirmed tickets are trying to contact the airline’s help line and phone number, but no one is responding. One passenger told ABN News that despite having confirmed tickets, they are not being given any alternative options or adjustments on other routes.
The sudden cancellation of the flight has caused immense inconvenience to the passengers, who are now forced to buy tickets from other airlines to reach their destination. The airline’s decision has been widely criticized by the passengers, who are demanding an explanation for the sudden cancellation of the flight.