Saturday, July 24, 2021
Home Telecom Telenor Pakistan Wins WCA

Telenor Pakistan Wins WCA

Telenor Pakistan Wins WCA

KARACHI: Cementing its reputation as the most customer-centric telecom and digital services provider, Telenor Pakistan has bagged the prestigious WCA (World Communication Award) Award for Best Customer Service. Telenor Pakistan demonstrated an impressive growth in terms of customer services infrastructure as well as the team’s customer-handling proficiency.

telenor-pakistanStatistics exhibited an exponential increase in helpline connectivity and decrease in waiting time, resulting in a downward spiral in numbers of affected customers from 42,000 to 5,500 in the year 2015. The radical enhancement in customer services successfully garnered satisfied and loyal customers, augmenting Telenor Pakistan’s credibility and market standing, befitting it to lift the Best Customer Service Award 2016. The award was received by Adnan Hassan, Director Customer Care, Telenor Pakistan.

Must Read

Rockets hit Afghanistan’s presidential palace during Eid prayers today

Rockets hit Afghanistan's presidential palace during Eid prayers today

Another Milestone Achieved by MoITT

ICT export remittances, including telecommunication, computer and information services have surged to US $2.123 billion (largest exporter in services sector & highest net exporter...

Brand Spectrum wins “Best Social Media Influencer Campaign”Recognition at Pakistan Digital Awards 2021

Brand Spectrum has won the Best Social Media Influencer Campaign recognition from Pakistan Digital Awards 2021 for the NESTLE Raita campaign. Brand Spectrum had...

What Makes CAMON 17 Better than Other Phones?

TECNO Pakistan presented CAMON 17 series recently, and we had numerous inquiries that how it's been for clients. There isn't anything to stress over...

vivo Becomes World’s Second-fastest Growing 5G Smartphone Brand, According to Strategy Analytics

vivo became the second-fastest growing 5G smartphone brand globally in Q1 2021, jumping 62 percent quarter-on-quarter to 19 million units shipped, while vivo's 5G...